Frequently Asked Questions
Everything You Need to Know About Your Cosmic Journey
📊 About Our Readings
How accurate are Astrobility readings?
We use Swiss Ephemeris data – the same NASA-grade calculations used by professional astronomers worldwide. This ensures planetary position accuracy to the arc-second. Our AI synthesis has been trained on thousands of years of astrological wisdom from master practitioners across all four traditions.
What makes integrated astrology different from regular astrology?
Traditional astrology focuses on just one system (usually Western). You’re not just your sun sign, or only your Chinese zodiac animal, or simply your life path number. You’re a complex being whose cosmic fingerprint spans multiple dimensions. By integrating Western, Vedic, Chinese astrology, and numerology, we reveal insights no single system could provide alone.
Do I need my exact birth time?
While exact birth time helps with precision (especially for houses and ascendant), we can provide valuable insights with just your birth date and location. The more accurate your birth data, the more precise your cosmic profile becomes.
💳 Pricing & Payments
Why are your readings so affordable compared to traditional astrologers?
Our AI-powered approach eliminates the time constraints of human astrologers while maintaining accuracy and depth. We can serve thousands of people instantly at a fraction of traditional costs, passing those savings on to you.
Do you offer refunds?
Yes! We offer a 30-day money-back guarantee. If you’re not completely satisfied with your cosmic insights, contact us for a full refund, no questions asked.
Are there any hidden fees or subscriptions?
No hidden fees ever. Each reading is a one-time purchase except for our optional Weekly Subscription, which you can cancel anytime. What you see is what you pay.
Can I upgrade from one reading type to another?
Absolutely! Contact us within 30 days and we’ll apply your previous purchase toward any upgrade.
🔐 Privacy & Security
Is my personal information secure?
Your data is encrypted and protected using industry-standard security protocols. We never share your personal information with third parties. You can even request anonymous readings if preferred.
Do you store my birth information?
We store only what’s necessary to generate your reading and provide customer support. You can request deletion of your data at any time.
Can I share my reading with others?
Your cosmic profile belongs to you! Share it with friends, family, or your personal astrologer. The PDF format makes it easy to print or forward.
🤖 Technology & AI
How does your AI synthesis work?
Our AI has been trained on extensive databases of astrological knowledge from all four systems. It identifies patterns, themes, and connections that emerge when viewing your cosmic data through multiple lenses, then creates a unified interpretation that honors all traditions.
Is AI better than human astrologers?
Different, not necessarily better. AI provides consistency, instant availability, and multi-system integration that human astrologers can’t match. However, it can’t replace the intuitive counseling and personal connection of experienced practitioners. We see AI as making astrological insights accessible to more people, not replacing traditional practice.
Do you update your AI models?
Yes, we continuously improve our AI based on user feedback, new astrological research, and expanding knowledge bases. Your future readings will benefit from these improvements.
⏰ Delivery & Access
How quickly do I receive my reading?
Instantly! Your cosmic profile is generated and delivered via email within moments of purchase. Check your spam folder if you don’t see it immediately.
What if I lose my reading?
Contact us with your email address and we’ll resend your cosmic profile. We keep records for customer support purposes.
Can I get readings for family members?
Yes! Each person needs their own reading with their specific birth information. We offer gift purchases – just use their email address during checkout.
🌍 Birth Location & Time Zones
What if I don’t know my exact birth location?
The nearest major city works fine. We need general geographic coordinates to calculate planetary positions relative to your birth location.
How do you handle time zones and daylight saving time?
Our system automatically accounts for historical time zone changes and daylight saving time based on your birth location and date. Swiss Ephemeris includes this historical data.
What if I was born in a different country?
No problem! Our system works worldwide. Just enter your birth city and country, and we’ll handle the astronomical calculations.
🔄 Ongoing Support
Do you offer customer support?
Yes! Email us at support@astrobility.com with any questions. We typically respond within 24 hours.
Can I request clarification on my reading?
Absolutely! If any part of your cosmic profile needs explanation, we’re here to help you understand your cosmic DNA.
Do you offer personalized consultations?
Currently, we focus on our AI-powered readings for scalability and affordability. However, we’re exploring options for optional human astrologer consultations in the future.
🚀 Getting Started
Which reading should I choose first?
New users often start with our Full Integration Reading ($0.99) to get their complete cosmic DNA. From there, you might explore specific areas like Love & Compatibility or upgrade to our detailed PDF Report.
Can I try before I buy?
Our Full Integration Reading at $0.99 is essentially our trial offer – it’s comprehensive enough to show you the value of integrated astrology while being affordable for anyone to try.
Still have questions?
Email us at support@astrobility.com – we love helping people begin their cosmic journey!